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Agile Coach

Posted 15 days ago

  • Function: Agile
  • Job Ref: 220233

Agile Coach - 100% REMOTE - great  opportunity!

Our client is comprised of passionate and dynamic IT Infrastructure professionals that plan, implement and support the deployment of critical systems, security, networks, databases, and supporting infrastructure that enable our client to maintain a highly responsive 24x7 operation.

Through systems expertise, cloud technologies, automation, detailed problem solving, and collaboration with the business, the Technology Platforms team leads the implementation and maintenance of large and complex solutions that run behind our client's business applications.

How you will make an impact:

Our client embraces the ideas of change, adaptability, innovation, teamwork and customer value. The Platforms Agile Coach is someone who lives and breaths these concepts and finds some of their greatest satisfaction in helping others to embrace them as well.

Your impact within the Infrastructure group will be felt greatest by providing expertise and mentorship in multiple areas including ITSM best practice as well as ongoing coaching to our teams and leadership on the Agile\Lean principles and frameworks that help us to be the best we can be. Through hands-on training, coaching and mentoring of our group, your deliberate and measured approach will allow us to create transparency to our continued improvement in both how we operate and our overall customer satisfaction.

What you need to succeed:

  • Job requirements
    • Strong understanding of IT Service Management disciplines such as ITIL and CMMI
    • Ability to work with both localized and remote team members
    • Continuously champion a Servant Leadership mentality
    • Must be comfortable working with all layers of an Enterprise Organizational Chart
    • Ability to create client-specific training as required for onboarding needs, as well as workshops, lunch and learns, etc.
    • The ability to collaborate with the ePMO on Project, Program and Portfolio concepts and assist in design and delivery methods with progress tracking.
    • Must have the adaptive mentality to assist teams in finding the processes, frameworks and principles that best suit the nature of their workflow and environment.
    • Assist kicking off projects and mentoring teams in their roles, processes and metrics.
    • Assist teams and leadership in developing and maintaining lean documentation according to varying needs.
    • Assist leadership in empowering their teams into an accountable and self-sustaining state of continuous improvement.
  • Preferred Skills and Competencies
    • Experience with scaled concepts such as SAFe, DaD, LeSS, CLEAR
    • Experience developing and maintaining custom internal training materials.
    • One or more industry certifications such as ICP, PSM, CST, SPC, PMI-ACP, etc. (or equal experience)


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.