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Office 365 Engineer

  • Location: Atlanta, Fulton, Georgia, 30309
  • Job Type:Contract

Posted about 1 month ago

Position:  Office 365 Engineer $47.00 per hour 
Location: Atlanta, GA 
Term: 12 months
 
Day-to-Day Responsibilities:
  • A key contributor to the team strategy, ensuring that strategy is in line with the business requirements and the company’s Technology design principals.
  • Assist Team members, Team Leader, and/or Manager to make sure the service portfolio remains current, highlighting areas requiring attention.
  • Assist Team members, Team Leader, and/or Manager with problem management, investigation, resolution, and root cause analysis.
  • When required, act as the subject matter expert for all aspects of an assigned activity; all the while adhering to Invesco Technology's project administration standards.
  • Assist and mentor the less senior members of the EWC engineering team in any aspect of their strategic and operational roles.
  • When required be able to present confidently in front of Senior Technology Leaders and Business Partners.
  • Ensure operational standards are adhered to; this includes actively looking to continuously improve working practices to ensure the teams work as efficiently as possible as well as monitoring the health/effectiveness of the Engineering and Operations relationship.
  • Regularly review the team’s procedures ensuring that any gaps are identified and resolved, including but not limited to Start of Day checks, Business Recovery, and overall operational skill level.
  • Adhere to the design, implementation, and delivery our of BR obligations.
  • Act as a technical point of contact to resolve escalated issues from Operations Teams.
  • Demonstrate and deliver excellent service to all business partners at all times.
 
Is this a good fit? (Requirements):
  • 5+ years in an Office 365 Engineering role or equivalent Microsoft cloud services experience.
  • Previous experience in a Financial Services, highly pressured environment, essential.
  • Must possess an up-to-date understanding of all Infrastructure technologies, good technical knowledge of Microsoft Services with a clear focus on O365 disciplines.
  • Must have ability to diagnose and solve problems while maintaining professionalism and courtesy
    Interpersonal skills necessary to effectively communicate at all technical levels.
  • Be able to demonstrate commitment to exceptional client service.
  • Excellent communication skills with the ability to understand and converse in English, verbally and in writing.
  • Be able to work adhere to Invesco technical and operational procedures and policies.
  • The necessary interpersonal skills to effectively interact and communicate throughout the IT organization with individuals of varying technical abilities.
  • Self-motivated, enthusiastic, approachable and people oriented
 
Even better if you have:
  • Bachelor's degree in MIS, CIS, Computer Science, or related field.
  • MCSE (or currently working towards obtaining MCSE)