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Administrative Clerk

  • Location: Cedar Rapids, IA, 52411
  • Job Type:Contract

Posted 5 days ago

  • Job Ref: 186822
Exciting 6+ months contract in Cedar Rapids, IA for an Administrative Clerk. Will be responsible for the processing of various administrative and processing activities. Will be researching and processing financial transactions using various in-house systems. Will be meeting compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).
Job Responsibilities:
  • Credit Disputes: sort mail (read and understand and determine if it’s a dispute or accommodation). Compliance based information.
  • Process accommodations and frivolous/ irrelevant disputes.
  • Cancel contracts for re-books (delete trade lines).
  • Identify any errors.
  • Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
  • Fulfill customer document requests using approved processes and procedures.
  • Ensure customer account privacy standards are maintained.
  • Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
  • Use email, electronic queue, fax and hardcopy processes as appropriate.
  • Perform related duties as assigned by supervisor.
Required Skills:
  • High school diploma.
  • Strong attention to detail and organizational skills are required.
  • Previous clerical, bookkeeping, bank, or financial experience helpful.
  • Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn – track and create reports, data entry.
  • Proficiency in keyboarding skills expected.
If this is a good fit, Apply now!