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Administration Specialist (Data Processor)

  • Location: City of Mediapolis, 50392
  • Job Type:Contract

Posted 15 days ago

Terrific Contract Opportunity!

Position: Administration Specialist (Data Processor)

Location: Des Moines, IA 50392

Term: 1 month

 

Day-to-Day Responsibilities:

  • Under general supervision, develop and promote positive customer relationships, educate customers about company products and service and provide feedback to improve service and customer retention.
  • Process customer transactions and respond to account inquiries about billing information and eligibility requirements.
  • Reviewing mortgage loan documents for specific data and building the data into our servicing systems along with uploading files to our electronic filing system.
  • Available to periodically meet with team members (online) to touch base on progress and provide status updates between 8am and 5pm CT. Outside of those meetings hours are flexible.
  • Other tasks may include working with our operations team to file UCC extensions, researching specific property information in databases, updating files on our internal SharePoint site, and compiling environmental/sustainability information from surveys.
  • Role is internal facing only, no customer interaction required.
  • Required to comply with a Code of Ethics which covers a number of obligations related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

 

Is this a good fit? (Requirements):

  • Familiarity with Microsoft Office (including Word and Excel)
  • Experience with SharePoint and Teams.

 

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.