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Admin Clerk - Title Services

  • Location: Chandler, Maricopa, Arizona, 85226
  • Job Type:Contract

Posted about 2 months ago

Long term contract in Chandler, AZ for an Admin Clerk - Title Services. Will be responsible for the processing of various administrative activities generated via account work queues, databases/reports and incoming correspondences.
Job Responsibilities:
· Review physical/digital paperwork for accuracy and completeness and verify the entered customer and account data by reviewing, correcting, deleting, or reentering data as needed.
· Receive packages ready to dispatch and assemble documents according to specified guidelines.
· Compose, prepare, sort, review and distribute title paperwork packages in a timely fashion.
· Comply with all internal and regulatory guidelines regarding title processes.
· Ensure compliance to the company policy and related Standard Operation Procedures (SOPs).
· Meet workgroup established expectations for production and quality.
· Utilize a variety of computer-based systems simultaneously to complete tasks (multitasking).
  • Education Level: High School Graduate/GED.
  • Experience with data processing (i.e., insurance claims, titles).
  • Comfortable working in an environment where they needed to meet performance quotas/metrics (i.e., call center setting).
  • Able to work on-site (this is not a remote position).
  • Must be able to work fan 8-hour shift Monday-Friday between 6am-5pm (subject to change based on business need)
  • Vehicle Titles experience is preferred.
  • Proficiency with keyboard, Microsoft Office applications (Word, Excel, etc.) and Outlook.
  • Professional Demeanor: Will be working and interacting with up to 125 other associates and managers within the department.
  • Strong attention to detail and organizational skills are required.
  • Ability to work independently.
  • Ability to thrive in a compliance-based environment.
  • Ability to multitask and be flexible with a high volume of workloads.
  • Ability to meet performance metrics (i.e., call center experience - phone experience is not required).
  • Ability to maintain regular and predictable attendance to support team and business objectives.
Nice to Haves
  • Strong data entry and processing experience in Excel.
  • Prior car dealership experience working with Titles.
  • Prior banking or insurance knowledge (i.e., process mortgage applications)
  • Recent college graduates.
  • Experience working with vehicle repossessions.
  • Previous call center experience (i.e., used to meeting performance-based metrics).