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Admin Clerk – Cashiering

  • Location: Cedar Rapids, Linn, Iowa, 52411
  • Job Type:Contract

Posted about 2 months ago

Long term contract in Cedar Rapids, IA for an Admin Clerk – Cashiering. Will be responsible for the processing of various administrative and processing activities generated via various queues. Will include electronic and paperwork queues, system reports, databases and incoming correspondences. Will have to meet compliance expectations for all standard operating procedures as well as Policies and Procedures (FOPP).
 
Job Responsibilities:
  • Fulfill all assigned customer account related requests in a timely manner.
  • Complete cash handling and account maintenance requests received in electronic work queue or file. May include DMS (Document Management System), Outlook email, Excel, etc.
  • Provide accurate and timely handling of requests for payment research, customer overpayments, account maintenance and corrections to monetary transactions.
  • Fulfill customer document requests using approved processes and procedures.
  • Ensure customer account privacy standards are maintained.
  • Handle incoming customer paper correspondences, including returned mail, following all established guidelines and procedures.
  • Use email, electronic queue, fax and hardcopy processes as appropriate.
  • Perform related duties as assigned by supervisor.
 
Qualifications:
  • High School Diploma or equivalent experience.
 
Type & Amount of Experience
  • Strong cash management experience.
  • Strong data entry, administrative, clerical experience.
  • Banking, financial (i.e., Checking in checks).
  • Processing, prepping, sending letters.
  • Previous experience with administrative office work.
  • Previous clerical experience will be helpful.
  • Ability to follow instructions.
  • Ability to learn and use new systems.
  • Strong attention to detail and organizational skills are required.
  • Attendance and punctuality are essential for this position.
  • Strong communication and learning agility skills.
  • Flexibility/adaptability.
  • Good oral and written communication skills.
  • Demonstrated team player.
 
Software Expertise
  • Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful.
  • Learning agility, able to track and create reports, data entry.
  • Proficiency in keyboarding skills expected.
 
Physical Requirements
  • Standard office environment: sitting while performing computer work.
  • Some walking to different areas of the department as duties require.
  • May include delivering paperwork or stack of items.