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Account Manager

  • Location: Chicago, 75039
  • Job Type:Permanent

Posted 11 months ago

Title: Account Manager
Essential Functions and Responsibilities: 

Campaign Strategy: 

  • Apply understanding of client objectives, consumer behavior/motivations, marketing and branding principles, available data, and Epsilon products to develop campaign/messaging strategy recommendations.
  • Develop and manage client roadmaps against quarterly account forecasts.

Execution, Process, & Project Management: 

  • Partner with cross-functional teams on account and campaign set-up to achieve strategic goals.
  • Demonstrate expertise in all company Account Management tools and processes.
  • Manage campaign launches across cross-functional teams to ensure strategic, effective, timely and efficient execution.

Reporting & Analytics: 

  • Monitor and manage program performance/KPIs to identify account risks and develop mitigation strategies.
  • Create and present campaign performance reports to clients.
  • Interpret and apply analytical insights to optimize program(s).

Client Growth: 

  • Identify opportunities for client program expansion.
  • Partner with Client Development Director to present new opportunities to clients.

Operational Efficiency: 

  • Seek standardization and automation wherever possible.
  • Drive operational efficiency and scalability.
  • Drive adoption of products, tools, processes and best practices throughout team.

Team Building & Leadership: 

  • Work effectively across large cross-functional teams.
  • Foster a collaborative environment to encourage a respectful exchange of ideas between cross-teams.


  • Bachelor's Degree from four-year college or university.
  • 4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus).
  • Excellent client service acumen, presentation and writing skills.
  • Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
  • Ability to manage and prioritize multiple tasks and projects.
  • Track record of working across an organization to get things done.
  • Ability to learn quickly and think strategically.
  • Proficient in Excel, Word, PowerPoint.


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.