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Ab Initio Production Support

Posted 28 days ago

Long term contract opportunity in Irving, TX for an Ab Initio Production Support. Will apply in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Will integrate subject matter and industry expertise within a defined area. Will evaluate moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Will regularly assume informal/formal leadership role within teams.
 
Responsibilities:
  • Perform technical operational tasks on routine basis within OLA.
  • Trouble shooting issues reported by users and issues self-detected within SLA. Independently resolve all known issues and 80% of newly occurred issues, including data investigations.
  • Monitor and recover all batch processes.
  • Maintain environment stabilities.
  • Coordinate with Level 3 ad Development team on resolving issues in prod environment and provide feedback.
  • Collect environment improvement points and coordinate the plan along with Development team and application owners.
  • Plan/coordinate release, knowledge sharing, migrations & disaster recovery documentations.
  • Provide support & share knowledge in training new team members.
  • Develop support-script and simplify issue-investigation scripts.
  • Take lead on new implementations and rollouts.
 
Qualifications:
  • Degree in Computer Engineering, or equivalent experience in production support.
  • 7+ years of experience in application development and/or application support.
  • 5+ years in Ab Initio (or other ETL tools) and database-related projects.
  • 4+ years with UNIX commands, Oracle SQL, PL/SQL, ETL, job scheduling tools, system monitoring tools like GENEOS, App Dynamics, etc.
  • Knowledge on IT service process ITIL and has the mindset of DevOps/prod support.
  • Prefer knowledge on Ab Initio and Shell Scripting.
  • Knowledge on finance accounting domain.
  • Issue ownership end to end.
  • Strong UNIX knowledge.
  • Strong SQL knowledge.
  • Understanding of data flow, batch processing, in large scale data processing (preferably finance domain).
  • Prod support logistics like ticketing, SLAs, RCA, resolution, Incident management, follow-ups etc.
  • Understand data quality issues and investigation and ability to connect the dots.
  • Understand large enterprise application that involves heavy data volumes.
  • String development or support ETL experience (prefer Ab Initio, other ETL tools like DataStage/Informatica/etc. is also fine).
  • Attention to detail, troubleshooting, log analysis skills though out application components.
  • Willing to work flexible hours.
 
About our client
 
Our client stands as one of the world’s most global banks and a trusted brand with over 200 years of continuously evolving financial services. Its teams provide unique insights to more than 200 million clients and enable progress all over the world.
 
While growing your career, you will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. From analysts to architects, developers to data scientists, our client’s employees operate as one team where each voice is heard, and each perspective is appreciated.