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Healthcare Innovator "Lifts and Shifts" to the Cloud

Firm’s Flagship Application Migrated to Microsoft Azure with the help of MATRIX Offshore

According to the Wall Street Journal, over the past few decades, hospital emergency rooms have seen a steady increase in visits. “Not surprisingly, a significant amount of non-emergent and less-urgent care is provided in the modern emergency department. This ends up costing more money, distracting highly valued resources with less critical needs, and disrupting the coordination of care that is better delivered by primary care physicians.”

And a 2016 Liberty Mutual study shows up to 70% of workplace injuries do not require clinical care.

Critical Business App Needed First Aid

A technology company in Arizona offers services that help reverse this trend, with the goal of improving and expediting the process for triaging workplace injuries. Using 24/7 RNs and sophisticated technology, they provide a time-of-injury care solution to ensure that workers are guided to the appropriate level of medical care for their workplace injury --- not necessarily a trip to the ER or Urgent Care.

Recently, however, they were in need of some first-aid for their software application. With their hosting service going out of business, and their application needing improvements to better scale and be maintained, the company had some big decisions to make.

The decision was made to move the application to the Cloud and enjoy improved cost efficiencies, flexibility, availability, security, and more.



"MATRIX recommended moving our
servers to the Cloud for better security, automatic backups, and
crucial app updates. With help from their offshore team, MATRIX
provided a seamless cloud migration within 35 days, making
all our lives a little easier.”

- Company Owner


MATRIX Offshore Provides Cloud Migration

The MATRIX offshore team was chosen to help move the application and upgrade the environment.

“The application was hard to update,” said Tom Williamson, Director, Application Development and Architecture. “It was brittle. Make one change and you would likely break something else.”

“Our goal was to get it safely into a more stable environment, so we chose Microsoft’s public Cloud Azure, which we have a lot of experience with,” he said.

Some cloud migrations can be laborious, as many in-house applications require redesign before a move to the Cloud. MATRIX architects preferred the “lift-and-shift” approach, which allowed TriageNow to take an in-house app and replicate it in the Cloud without modifying its design.

MATRIX Offshore did all the work to move the app to Azure on a Windows 10 platform featuring the latest security features. They also connected to a new MySQL database and created a modernized front end for the website. Reducing reporting complexity was a big part of the project. Williamson noted that the team worked hard to improve the process of triaging an employee, gathering information and history, and generating a comprehensive report for the client that satisfied healthcare legislative requirements.

Using the MATRIX offshore team proved to be a tremendous asset as the time window for migration was very short. All key team members spoke excellent English, which is more and more becoming a requirement for offshore development resources. Slack, a collaboration and messaging tool, was used to help facilitate real-time response time and feedback among team members.

The development environment, production site, and database are now fully migrated to Azure. “Everything you would expect to be on the ground is now in the Cloud,” Williamson said.

Definitely a silver lining for all parties.

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