Kenny Edgerton is Chief Operating Officer at MATRIX. Kenny retired from AT&T after 30 years of outstanding service and increasing levels of management responsibility. Most recently, he served as Executive Director of Network Planning and Engineering. Previously, he also worked as Executive Director of Network Operations, Vice President and COO of Bellsouth.net, Assistant Vice President of Bellsouth Business Systems and other positions across BellSouth and AT&T.
Telecom Trends Will Reshape Staffing Needs For 2016
The Information Age continues to produce some of the most sweeping societal changes in terms of how consumers collect and use technology. As the telecommunications and technology industries evolve, the impact will grow increasingly large in terms of the staffing needs of companies who want to remain competitive and keep up with consumer demands.
That’s where MATRIX is strongly positioned.
MATRIX is helping to supply carriers and enterprise businesses with the right mix of telecom and IT talent at a time when the two sectors are integrating more than ever, resulting in hybrid physical and software-defined communications networks.
Network Migration and Decommissioning Requires Unique Skills
Looking ahead at the next year, I see several telecom trends that will drive staffing needs of service carriers. At the forefront, I expect the industry to shift to one that will need help to maximize efficiency and control expenses by managing legacy equipment that needs to be phased out.
While our roots at MATRIX are in information technology, we have a telecom division that has operated across all major carriers for the past 10 years. Our roots and DNA, plus the IT and telecom industries, appear to be coming together in a virtualized software defined network world.
MATRIX Telecom Services has worked during the last decade to help carriers build out physically based networks. Today, we have sharpened our focus to help companies transition through the migration toward IP-based networks and the increased reliance on high-capacity wireless networks. Moving toward a virtualized software defined network requires both IP and software development expertise.
MATRIX is situated right in the middle of this industry trend, and we can help with the decommissioning and harvesting of networks to achieve greater efficiencies and reduce power consumption for companies that have large expenses and liabilities in place that are no longer needed.
Telecom Changes, Interim Investments on the Rise
According to Ovum, a market-leading research and consulting business focused on converging IT, telecom and media markets, the telecommunications sector will be one of the top industries for information technology spending during the next 12 to 18 months. The challenge for the majority of communication service providers globally, however, is that their current staffs and organizations are not built to deliver success in this environment. With the number of technologies impacting service providers in 2015, their commercial success will be dependent upon how they optimize, sell and deliver new technologies to customers. I see this dynamic as a chief focus for the next two years. Already today, software-defined networks are being implemented, and legacy equipment is being groomed and decommissioned.
Transitioning Skills to Support New Technologies
We find ourselves in the midst of a huge technology shift as telecommunication carriers and enterprise businesses shift from relying upon hardwired, IP-based networks to utilizing virtualized software-defined networks. As part of this shift, there has become a sudden surge in the need for informed, skilled network engineers who are able to bridge across traditional telephony and the new virtual software-based networks, specifically trying to optimize these interim hybrid networks.
In the near term, there will be a premium placed on finding people who understand Element Management Systems as well as the code that overlays it, in order to provide network visibility and troubleshooting of these hybrid networks, for example.