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 Many early adopters of first generation Vendor Management Systems (VMS) failed to realize their potential. Merely automating previously manual processes, these systems were installed without a full appreciation of hiring practices from beginning to end. As a result, early efforts fell short of the potential for broader benefits, and alienated many stakeholders in the process.
In a recent survey of nearly 120 vendors (“VMS Providers Scorecard”- February 2003), the Jordan Group, Inc., revealed that only 19% of respondents rated MSP overall performance as “good or excellent.” And only 22% were satisfied with the quality and completeness of the requisitions for candidates. |
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Figure 1 Overall Rating:
How do you rate (the MSP) as an MSP overall? | Figure 2 Requisitions Rating:
How do you rate the quality and completeness of the requisitions for candidates that you receive from (the MSP)? |
Source: Jordan Group, Inc. | 
Source: Jordan Group, Inc. |
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MATRIX Eliminates the Communications “Black Hole”
 The MATRIX Next Generation Managed Services Model eliminates this communications “black hole.” MATRIX believes strongly in respecting the voices of all parties involved in the process. We advocate incorporating “lessons learned” into our continuous improvement programs, based on our 23 years of staffing process expertise and hundreds of long term vendor relationships. By fostering an open communication environment, MATRIX encourages enthusiastic participation of all parties within your organization (C-Suite, Procurement (Purchasing), HR, Financial, IT Hiring Managers) as well as the vendor community, which produces higher quality talent in a more rapid fashion. |
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